FAQ

Relay Guide

Why can't you touch the terminals or connected parts of a relay when it is energized?

Touching the relay terminals when powered on may cause electric shock, short circuit or equipment damage. When installing, maintaining or troubleshooting, be sure to cut off the power supply to ensure safe operation. If you need technical support, please contact Hangwang Electrical Service Center.

Overloading can lead to reduced insulation performance, contact adhesion, poor contact, and even burnout or fire of the relay. Please strictly abide by the rated load parameters. It is recommended that the actual load should not exceed 60%-70% of the rated value to improve reliability.

  • Resistive load: The nominal rated current can be used.
  • Inductive load (such as motor): No more than 20% of the rated current.
  • Lamp load: No more than 10%.
  • Capacitive load: No more than 5%.
  • Note: The instantaneous surge current of inductive loads, motors, etc. may be as high as 3-5 times the steady-state current, so sufficient margin must be reserved.
  • Conversion type (Z/C): Switches the circuit state after power is turned on (one open and one closed).
  • Normally open type (H/A): Opens when the power is off and closes when the power is on.
  • Normally closed type (D/B): Closes when the power is off and opens when the power is on.
Choose according to the circuit requirements. If you need to switch two-way signals, choose the conversion type first; if you only need to control the on and off of a single channel, choose the normally open or normally closed type.

Places where there is water, steam, melting ice or dripping water.

Inflammable and explosive gas environments.

Such scenarios may cause short circuits, electric shocks or explosion risks. If you need special environment adaptation solutions, please contact technical support.

The coil has polarity markings (positive and negative). Reverse connection will cause the relay to fail to operate, overheat or even burn out. Be sure to follow the wiring diagram and confirm the polarity before powering on.

Exceeding the rated voltage of the coil will cause the coil to overheat, insulation aging, shortened life or even direct damage. Please strictly follow the voltage range in the specification (for example, a DC24V relay cannot be connected to 30V).

  1. Cut off the power immediately to avoid secondary damage.
  2. Check whether the load is overloaded, whether the wiring is correct, and whether the environment is compliant.
  3. Do not disassemble the relay by yourself, as the internal components are delicate and there is a high risk of being charged.

About HWRELAY

Do you support ODM and OEM customization services?

Yes, Hangwang Electric supports ODM (Original Design Manufacturing) and OEM (Original Equipment Manufacturing) services.

ODM/OEM services require a confidentiality agreement. All design documents and production data are strictly confidential to protect the customer’s intellectual property security.